Contact lookup
Search on ID number, name and surname, or a known phone number. Returns telephone numbers, email addresses and the last-seen date for each.
Contact lookups · South Africa
Contact lookups for credit providers, collections teams and property professionals. One credit, one lookup. No annual contract, no minimum spend, no quote request.
Every account is vetted before activation. We do not sell data in bulk.
What we do
You bring an identifier. We return current contact details for that person, drawn from sources we are authorised to use. Each request stands alone and is recorded against your account.
Search on ID number, name and surname, or a known phone number. Returns telephone numbers, email addresses and the last-seen date for each.
You record a lawful purpose when you register, and again when it changes. Lookups outside that purpose are declined rather than billed.
A principal manages seats, assigns credits and sees every lookup their team runs. Two-factor authentication on every account.
Getting access
This is controlled, purpose-bound access — not a public directory. Nobody reaches a search box before we know who they are and why they are searching.
01
Complete the access form. Company details, registration number, and the purpose you intend to use lookups for.
02
We verify the entity and the stated purpose. This is a human review, and we do decline applications.
03
Your account opens. You choose an individual or team plan, or register for pre-paid credits only.
04
Credits load immediately. Invited team members join under the principal without repeating the vetting form.
Pricing
Three options — an individual plan, a team plan, or prepaid credits with no subscription. Every number is on this page so you can work out your own cost before you speak to us.
1 credit = 1 contact lookup. That is the whole unit. There is no separate report fee, no per-seat licence, and no charge for the search interface.
Individual option
Excludes VAT · R402.50 billed monthly
Team option
Excludes VAT · the lower rate applies to every seat, not just the fifth
Work out your month
R0.70 per lookup
Top-up needed, per user
Top-up credits
Pre-paid credits are used before your included credits, because they expire sooner. They last 30 days from the day you buy them.
Rates
| Account | Per credit |
|---|---|
| Individual | R2.00 |
| Team, 2–4 users | R2.00 |
| Team, 5 users and up | R1.70 |
If you regularly need more than your included credits, a seat is usually cheaper than a top-up. The calculator says so when that is true.
Prepaid option
Register, get vetted, buy credits. Nothing recurs. A principal can buy credits and assign them to team members; once assigned, credits stay with that user. All pre-paid credits expire 30 days after purchase.
The details, in one place
Compliance
Anyone can hold data. The reason to trust a lookup service is that it can account for where the data came from and who looked at it.
Personal information is encrypted on the wire and in storage. Every account is protected by two-factor authentication, and access is authenticated end to end.
Lawful basis recorded per account. Data subjects may request access to, and correction of, information we hold. Information Officer details in the footer.
Every lookup carries a user, a timestamp and a stated purpose. Principals can export the log for their team at any time.
Questions
One credit buys one contact lookup. At present every lookup costs the same, whatever identifier you search on and whatever comes back.
No. If a lookup returns no result, you are not charged — no result, no pay. A credit is only spent when we return data.
Included credits expire at the end of the calendar month. Pre-paid credits expire 30 days after you buy them. Because pre-paid credits expire sooner, we spend those first.
No. A principal assigns pre-paid credits to a user when purchasing them, and they stay with that user. Included credits belong to the seat they were issued to.
Often, yes — a seat costs R300 to R350 and brings 500 lookups, while 500 top-up credits cost R850 to R1 000. We would rather tell you that than have you find out later. The calculator above works it out for you.
No. Access is per-lookup, vetted, logged and bound to the purpose you registered. Bulk requests are declined.
Get started
Vetting usually takes one working day. There is no charge until your account is activated and you have chosen a plan.